When will my supplements be shipped and how will I know? Your first recurring shipment will be mailed right away. Future recurring shipments will be automatically mailed on your chosen shipping frequency. Will I be notified before my product is shipped? Yes. You will receive a reminder email four days before your recurring shipment is mailed. As soon as your package leaves our warehouse, you will receive another email with a tracking link. When will my credit card be charged? The charge for each shipment will be applied to your credit card on the day it is shipped. What if I want to cancel? There are three ways to cancel or modify your subscription: Call us at 800-270-4010. Email us at service@omegavia.com and include the specific product you wish to discontinue. For 24-hour self-service, simply sign in to your account and select Manage Subscriptions. Be sure to use the email and password you used to create your account. What if I don’t have an account, or lost my password? No problem. Simply go to the account login page and click on Forgot Your Password. Then simply follow the prompts to either create a new password or create a new account.
